Pricing
Simple pricing that grows with you.
Three plans, every core feature in each of them. You pay for volume, not for features – and save 20% with yearly billing.
Starter
To get started
9.99 €7.99 €per month
billed monthly€95.90 billed yearly
Get started- 1 bot
- 1,000 questions per month
- 500K characters of knowledge
- 1 team member
- Monthly website updates
- Contact requests with your own form
- Webhooks
- Database connection with forms in the chat
Pro
Popular
For teams with customer contact
49 €39.20 €per month
billed monthly€470.40 billed yearly
Get started- 5 bots
- 5,000 questions per month
- 10M characters of knowledge
- 5 team members
- Weekly website updates
- Contact requests with your own form
- Webhooks
- Database connection with forms in the chat
- Live takeover by team members
- Custom domain
- No provider notice in the chat
Business
For several departments
199 €159.20 €per month
billed monthly€1,910.40 billed yearly
Get started- 25 bots
- 20,000 questions per month
- 50M characters of knowledge
- 25 team members
- Daily website updates
- Contact requests with your own form
- Webhooks
- Database connection with forms in the chat
- Live takeover by team members
- Custom domain
- No provider notice in the chat
You can switch plans at any time.
In every plan
Everything that matters, always included.
Even the Starter plan gets you the full assistant – the plans only differ in volume and a few extras.
Answers with sources
The assistant answers only from your content and shows where each answer comes from.
Every knowledge source
Website, files, your own texts, Q&A pairs and a knowledge library shared by all bots.
Database connection
Up-to-date information from your database, and requests visitors complete via a form in the chat.
Contact requests
Your own form in the chat, an overview in the dashboard, forwarding by email and webhook.
Fixed answers
For frequent questions, store an answer that appears instantly and the same every time.
Checked answers
Protection against manipulation attempts and, if you like, a strict mode that checks every answer before it appears.
Insights
Analytics on topics and sentiment, plus open questions your knowledge doesn't answer yet.
GDPR-compliant
Data in Germany, AI models in France, data processing under Art. 28 GDPR and your own retention periods.
Comparison
Compare all plans
Every feature at a glance – what's included everywhere and where the plans differ.
| Feature | Starter | Pro | Business |
|---|---|---|---|
| Volume | |||
| Bots | 1 | 5 | 25 |
| Questions per month | 1,000 | 5,000 | 20,000 |
| Knowledge volume | 500K characters of knowledge | 10M characters of knowledge | 50M characters of knowledge |
| Team members | 1 | 5 | 25 |
| Knowledge | |||
| Automatic website refresh | monthly | weekly | daily |
| Files, your own texts and Q&A pairs | Included | Included | Included |
| Knowledge library for all bots | Included | Included | Included |
| Fixed answers to suggested questions | Included | Included | Included |
| In the chat | |||
| Answers with source references | Included | Included | Included |
| Strict mode that checks every answer | Included | Included | Included |
| Contact requests with your own form | Included | Included | Included |
| Database connection: lookups and actions | Included | Included | Included |
| Live takeover by staff | Not included | Included | Included |
| Insights and integrations | |||
| Analytics and open questions | Included | Included | Included |
| Webhooks | Included | Included | Included |
| CSV export | Included | Included | Included |
| Look and embedding | |||
| Custom colour, logo, name and greeting | Included | Included | Included |
| Internal bots with password | Included | Included | Included |
| Custom domain | Not included | Included | Included |
| No provider notice in the chat | Not included | Included | Included |
| Privacy and GDPR | |||
| Data in Germany, AI models in France | Included | Included | Included |
| Data processing under Art. 28 GDPR | Included | Included | Included |
| Mask personal data in messages | Included | Included | Included |
| Custom retention periods | Included | Included | Included |
Billing
Questions about pricing.
What counts, what happens when you need more, and how to switch.
All product questionsWhat counts as a question?
Every visitor message your bot answers – including fixed answers and follow-up questions. Messages in the test area don't count, nor do messages while a staff member has taken over the conversation. The quota applies to all bots together and resets on the first of each month.
What happens when the quota runs out?
Before it does, you'll see a warning in the dashboard. Once it's used up, your bots stop answering until the first of the month; visitors see your contact details instead, if you've added them. A larger plan gets you going again immediately.
Can I change my plan?
Yes, at any time in the dashboard under “Plan & usage” – up or down.
What does knowledge capacity mean?
The amount of text your bots may know in total – counted in characters, whether it comes from your website, files, your own texts or the knowledge base. A typical website page has 2,000 to 5,000 characters, a PDF page about 3,000. Once the limit is reached, no further content is read in; everything already there stays.
How many visitors can use the chat?
As many as you have. Only the questions your bots answer are counted, not the visitors.
Who counts as a team member?
Anyone with access to the dashboard – for example to maintain knowledge, read conversations or take over chats. Visitors in the chat don't count.
What's the difference between monthly and yearly billing?
The features are the same. With yearly billing you pay for the year in advance and save 20% compared to twelve monthly payments.
Ready for your first assistant?
Enter your website, test, embed. The Starter plan is enough to begin with.